PremierWireless. Blog

PremierWireless Version 1.5.3.95 - 2/9/2012

On Monday, 2/13/2012, a new version of PremierWireless will be released. Below are the changes that will be in this version

Combined steps in the Qpay process to make Qpay process quicker and made it easier to use the keyboard only.
Now listing MEID/ESN to exchanged phones on receipts
Fixed a few Javascript errors when using carrier browser
Fixed application crash when TIO sends back an error

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PremierWireless 1.5.3.78 Changes - 1/3/2012

PremierWireless Version 1.5.3.78

On Monday, Jan 9th. 2012, there will be a new version of PremierWireless released with the following changes:

Added the ability to choose what type of phone serial number prints on the receipt. MEID Hex, MEID Decimal, ESN Hex or ESN Decimal (defaults to MEID Decimal)
Added the ability to print the store’s email address on the receipt.
Added a feature where customers can get their license key emailed to them.
Added filtering of inactive and ended rebates and the ability to sort the rebate columns.
The Qpay web browser will automatically choose www.qpay123.com or dlp.qpay123.com, based on if the certificate is installed or not.
You no longer need to restart PremierWireless to change printer settings.
Removed excess blank lines from receipts.
Product Promos now have a configurable option to popup at the time of sale.
Add the ability to print a simple signature receipt for credit card transactions. This will print an additional receipt with the total and a signature line.
Add ability for customers to turn off the Qpay and TIO receipts.
Sort carrier browser list alphabetically.
Hide inactive accessory items.
User gets warned if receiving an item in an order that has inventory tracking turned off.
Added who entered inventory onto Returned Item Details report.
Product browse ellipsis … has been changed to a search hourglass image to be more intuitive.
Added silent mode as customization to carrier browser which will remove JavaScript error popups.
Fixed issue where username was printing on receipts rather then display name.
Made Qpay browser open larger.
Fixed tab order of the new sale window.

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PremierWireless 1.5.3.60 Changes - 11/8/2011

On Monday, November 7th, version 1.5.3.60 was released to all users.
Here are a list of changes:
- Added ability to set commissions on Qpay MetroPCS activations and bill payments seperately.
- Added the ability to set which Qpay URL is used per station.
- Added ability to search customers by company name.
- Made changes to carrier browser that will make it easier to track down and fix errors coming from CID.
- If the new customer window was open, you could not open another new customer window. This has been fixed.
- Before you were able to do a vault transaction for $0, which did not make sense, now fixed.
- Removed print barcodes button from inventory scan, it was no longer needed.
- When importing a customer from TIO, If TIO does not send first and last name, PW will ask the user to enter it in.
- Made some changes for upcoming in-app billing feature, which is currently in beta testing.

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PremierWireless 1.5.3.55 Changes - 10/26/2011

On Monday, Oct. 24th, PremierWireless 1.5.3.55 was released with the following changes/fixes. This update will be downloaded automatically after a restart of the software.

The carrier browser no longer has Javascript error popups when being used with CID.
Added ‘Require manager override for exchanges’ option.
Fixed layout of TIO balance presentment window.
Added popup when TIO doesn't provide customer first name and last name to allow CSR to enter the customer’s information.
Fixed issue with remote support that would cause users to not be able to close the remote support window.
Switched remote support software from Mikogo to BeamYourScreen.

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PremierWireless 1.5.3.50 Changes - 10/11/2011

On Monday, Oct 17th, PremierWireless 1.5.3.50 will be released with the following changes/fixes. The update will happen automatically when PremierWireless is started.

Added changes for Qpay MetroPCS support which will be launched soon.
The carrier browser now works with websites that use client certificates or NTLM Authenication, including dlp.qpay123.com
Added more detail to Qpay customer confirmation page.
Added ability to change list price on phones without having to open the edit used phone window. Now you can just double-click on the list price in the list to modify the list price.
Fixed issue where having the incorrect time set on a computer effects a clock-in and clock-out.
Receipts would only print 1 copy, even if 2 copies were selected, this has been fixed.
Added more space for the signature on credit card receipts.
Added message to let user know if their shift has been open overnight.
Fixed issue where scan audits use the current store rather than the selected store.
Post direction of a customer's address wasn't correctly being saved, this has been fixed.
Combined refund/exchanges with sale items in the sale lookup and added reasons for discounts (on rollover of discount amount), refunds/exchanges (on rollover of item row) and voids.
Added the store to the Sale lookup window, helps when looking up a sale by sale Id to see where it was originally done
Added the description of the product tags to the checked list box on the product manager
Added customer name to TIO receipts
On TIO Settlement Report, the terminals have been separated and totals have been added for each terminal

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Returned Item Details Report - 9/23/2011

Need to quickly see detailed sales returns for your store? Check out the new Returned Item Details report. You can quickly see what items have been returned either through refund or exchange, by which CSR and for what reason. To enable the report go to Tools > Users > Role Management and look under the Report rule category to find the rule 'Allowed to access report: Returned Item Details'. Grant the desired roles access by placing a check under the the name of that role. Users will then be able to view the report in the Report Center under the Sales Category.

Questions or issues, call 1-877-436-6591.

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Discount Details by User Report - 9/21/2011

A few customers have asked for a report that would allow them to see who is discounting sale items and for what reasons. The new Discount Details by User report is the way to do that! To enable the report go to Tools > Users > Role Management, look under the Report rule category and find the rule 'Allowed to access report: Discount Details by User'. Grant users access by placing a check in the appropriate boxes under the desired user roles. Once this is completed, you can view the report in the Report Center under the Sales Category.

If you have any questions, don't hesitate to call support at 1-877-436-6591.

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PremierWireless 1.5.3.43 - 9/14/2011

PremierWireless 1.5.3.43 will be released 9/15/2011. This version fixes some problems that people have been having recently with PremierWireless.

We've worked on the connection issues which seem to be greatly reduced with this version
System messages now shouldn't cut off the message.
The carrier browser now works with websites that require a certificate.
The past due amount is now being shown for Qpay payments.
There's now a textbox to allow you to use the inventory scan audit with a non-programmed scanner
Several other minor bug fixes

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Product Sales Report - 8/23/2011

Due to several customer requests, a new report has been created that will show the total item sales counts and subtotal for selected products. To enable the report go to Tools > Users > Role Management, find the rule 'Allowed to access report: Product Sales' under the Report category and add permission to the desired roles. The report can then be found in the Report Center under the Sales category.

The report is a matrix style report showing the sold item count and sales subtotal for each product selected per store. You can also use the [+] next to the product description to show/hide the breakdown of item sales by user.

As always, please report any issues to support 1-877-436-6591.

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PremierWireless 1.5.3.35 - 8/16/2011

PremierWireless 1.5.3.35 will be released on Monday, August 22nd, 2011.

As usual, no action is required by our customers. The application will update itself when launched on Monday.

As a precaution, please be sure to log out and close all instances of PremierWireless prior to the release date.

If you have any questions regarding this release, please call 1-877-436-6591.

PremierWireless 1.5.3.35 includes the following features and fixes.

- It's now possible to restrict the ability to do a 'Cash Sale' by role.

To configure this, Tools -> Users -> Role Management.

The rule is listed under Sales as 'Allowed to do sales without having customer information (Cash Sale).

- When purchasing a used phone, users that have the 'Allowed to edit used phone list price' are now able to set the list price during the purchase process.

- Lists of products when using Qpay integration are now listed in alphabetical order

- When purchasing a used phone, users that have the 'Allowed to edit used phone max discount' are now able to set the max discount during the purchase process.

- Added email address to features requests to give us an easier way to update people on the status of their feature request.

- Changed all phone number and SSN textboxes to start the caret at the first position when you click on it rather than location where it was clicked.

- When processing a TIO payment, if the phone number is not entered in, it will now give the user a better message.

- Made it possible to copy and paste the MEID or ESN from the sale window.

- Fixed error that occurred if someone set their TIO Terminal ID but hasn't contacted TIO to set it up yet.

- Fixed issue with time zones when using Windows in a language other than English.

- Fixed a error with regions if you create a store that is the first in the list

- Fixed an issue with the store tree selector on reports that will not show store if no state is selected for the store

- Fixed an issue with Regions where if you create a new region from the region browse button (...) of the store manager it is not in the list

- Fixed an issue with Refunds where refunds to credit or debit cause an error if they're not using an integrated payment provider.

- Fixed an issue where a credit or debit payment doesn't correctly transfer amount to payment screen.

- When printing a vault transaction, an error during printing gives a better error message.

- Fixed layout issue when Qpay license address on Qpay receipt when printing a ribbon receipt on a full page paper.

- Fixed bug with commissions that was caused when revenue distribution is setup on a product also.

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How to setup phones in PremierWireless to track carrier commission checks from Cricket - 7/13/2011

Go to the product manager and select a phone. On the details tab make sure to set the MSRP and check the Tag “MARR Credits”

Click the Pricing Tab. Set the sale price of the phone. Then click “Configure Revenue Distribution”

Click the radio button next to “Revenue is distributed between.” Click the “Add” button. Under select Recipient select “Cricket”. Click the Radio Button next to “Percentage of” and type 88% if you are a Premier door and 90%for Standard doors. Click the box next to “Use OTD price for calculation” Then click OK.

Click the “Rebates” Tab. Select the button for“Instant Rebate”. Type a description so the employees know what the instant rebate is for. In the Rebate amount field type the amount of the instant rebate. Then click the “Fixed”radio button and click “Save”.

Go to the report center and run the report called MSRP Sales under the MSRP Sales Category. The report will show the amount you will receive from Cricket in the difference column.

The Profit on the phone will also calculate correctly on your Profit and Loss report.

When Cricket makes changes to MARR Credits and Instant Rebates, you will have to update these within your PremierWireless database. The software does not automatically update these for you.

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PremierWireless 1.5.3 - 6/16/2011

PremierWireless 1.5.3 will be released to our general customer base on Monday, June 20th, 2011.
As usual, no action is required by our customers. The application will update itself when launched on Monday.
As a precaution, please be sure to log out and close all instances of PremierWireless prior to the release date.
As always, fully updated product manuals and other training resources can be found at http://training.mypremierwireless.net.

If you have any questions regarding this release, please call 1-877-436-6591.

PremierWireless 1.5.3 includes the following features and fixes.

- Full QPay and TIO integration has been completed and we will begin beta testing the integration with select dealers upon the release of 1.5.3.

- System wide use of QPay and TIO integration will commence once beta testing has been completed. Dealers will be notified when the feature becomes available.

Other bug fixes and feature updates include:

- Added status to the rebate tracker to show if the sale has been voided.

- Product categories update correctly when modified.

- Modified how caching works which should reduce hanging when there's a lot of phones in inventory

- When adding multiple ESNs, the user can now paste in multiple ESNs or separate the ESNs by a comma.

- On the inventory tab of the product manager, you can now add multiple inventory items at once.

- On the inventory tab of the product manager, you can now remove multiple items at once.

- On the inventory tab of the product manager, you can now change the cost of multiple items at once.

- Stores now have a setting to require a drawer when opening a shift, this defaults to not requiring a drawer.

- The reports that run at the end of shift are now configurable in the report center and reports now have a description.

- Reports have been made easier to manage on the server-side which will ensure that each company has access to all available reports.

- Added Ctrl+L shortcut to open the product lookup screen during a sale.

- Date sold on an item now changes if the date of the sale has been modified.

- Fixed problem where occasionally during update the default settings file wouldn't get updated, which would require the user to reinstall PremierWireless.

- Fixed issue where documents window wouldn't load the document categories correctly.

- Fixed issue where special characters such as a smart quote in a document would cause an error while trying to save the document.

- Fixed issue where logging out rather than closing PremierWireless to switch to a different database wouldn’t actually switch the database.

- Fixed issue that cause order items to sometimes not load correctly.

- Fixed customer saving a customer note on a new customer.

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PremierWireless 1.5.2.10 Changes - 4/7/2011

Version 1.5.2.10 - Release Date: 4/11/2011

New Features and Bug Fixes

Added a quantity selection to point of sale window, so now you can add more then one item at a time.
Added store address to top of ribbon receipts

This can be turned on and off on the Store manager on the receipts tab.
Modified customer search to search for mobile number also.
'Existing customer' sale option gives options to add a new customer, or enter a different phone number when the customer isn't found.
Modified new customer to search current customers when phone number is entered in.
If you change the CSR who did a sale, it will ask if you want to move the commissions to that CSR or not.
Combined the Message of the Day and System notifications into one window.
Configurable manager override for discounts.

This can be turned on and off on the store manager on the sales tab.
The 'The remote name could not be resolved' error will now retry up to 3 times before failing.
When creating a new variable price product, you're no longer required to enter a price.

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PremierWireless MSRP/MARR Sales Report - 2/24/2011

MSRP Sales Report for Comparison with Callidus:

PremierWireless has designed a report to assist Cricket dealers in calculating profit from phones they order through Brightpoint after applying instant rebates on those phones for customers. The new MSRP Sales report allows selection by date range, multiple locations and specific phone models to report on. This report can be compared to your reports from Callidus to ensure you’re receiving the correct profit margin.

So how does it work?

Cricket now pays dealers based on the cost of the phone minus 65% of the out-the-door (OTD) price, leaving you with the difference. To enable this feature, simply add the MSRP to your phones through the product manager in PremierWireless.

Here’s what the report looks like…..(click the image for a full-size view)

In the above example, the LG AX245 has a wholesale cost of $150.00. The MSRP on the phone is $199.99 and has a $30 instant rebate making the OTD price $169.99. 65% of the OTD price is $110.49. If we take the cost of the phone ($150) – ($110.49) we have a difference of $39.51 which is the dealers profit from the sale of that phone.

Here is a link to a very useful Excel spreadsheet with a formula to match your Callidus ESNs with those from PremierWireless to ensure you are receiving the correct commission payments.

Click here to download the Excel spreadsheet

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PremierWireless 1.5.2 changes - 2/17/2011

New Features and Bug Fixes

Configurable user access levels.

Previously PremierWireless only had 2 access levels, User and Administrator and it was not configurable. Now we've added the ability to create as many access levels as needed and configure what parts of PremierWireless users have access to.

By default, we're creating 4 access levels, Administrator, Manager, Bookkeeper, and CSR. Your current users will be assigned to Administrator or CSR depending on what their currently configured as.
Using Tools -> Users -> Assign Roles, Administrators can quickly configure which users are in which role.
Using Tools -> Users -> Role Configuration, Administrators can configure what each role has access to.

Default Settings:

Description	CSR	Manager	Bookkeeper	Administrator
Allowed to add a document to the documents menu	FALSE	TRUE	TRUE	TRUE
Allowed to edit documents in the documents menu	FALSE	TRUE	TRUE	TRUE
Allowed to edit the message of the day	FALSE	TRUE	TRUE	TRUE
Allowed to edit web browser websites.	FALSE	TRUE	TRUE	TRUE
Allowed to modify station options	FALSE	TRUE	TRUE	TRUE
Allowed to view web browser.	TRUE	TRUE	TRUE	TRUE
Allowed to approve scan audits	FALSE	TRUE	TRUE	TRUE
Allowed to create and print barcodes.	TRUE	TRUE	TRUE	TRUE
Allowed to edit inventory item status	FALSE	TRUE	TRUE	TRUE
Allowed to edit used phone list price	FALSE	TRUE	TRUE	TRUE
Allowed to edit used phone max discount	FALSE	TRUE	TRUE	TRUE
Allowed to edit used phones	TRUE	TRUE	TRUE	TRUE
Allowed to modify inventory counts	FALSE	TRUE	TRUE	TRUE
Allowed to view inventory tab of product manager	FALSE	TRUE	TRUE	TRUE
Allowed to view used phone purchase price	FALSE	TRUE	TRUE	TRUE
Allowed to add shipping to an order.	FALSE	TRUE	TRUE	TRUE
Allowed to create new orders	FALSE	TRUE	TRUE	TRUE
Allowed to create new vendors	FALSE	TRUE	TRUE	TRUE
Allowed to delete orders	FALSE	TRUE	TRUE	TRUE
Allowed to delete vendors	FALSE	TRUE	TRUE	TRUE
Allowed to edit items on an order.	FALSE	TRUE	TRUE	TRUE
Allowed to edit order details	FALSE	TRUE	TRUE	TRUE
Allowed to edit vendors	FALSE	TRUE	TRUE	TRUE
Allowed to receive items in an order.	TRUE	TRUE	TRUE	TRUE
Allowed to view the order manager.	TRUE	TRUE	TRUE	TRUE
Allowed to create new products.	FALSE	TRUE	TRUE	TRUE
Allowed to edit product pricing.	FALSE	TRUE	TRUE	TRUE
Allowed to edit products.	FALSE	TRUE	TRUE	TRUE
Allowed to view the product manager.	FALSE	TRUE	TRUE	TRUE
Allowed to access report: Advanced Inventory Adjustments	FALSE	TRUE	TRUE	TRUE
Allowed to access report: Commission Promotions	FALSE	TRUE	TRUE	TRUE
Allowed to access report: Cost of Goods Sold	FALSE	TRUE	TRUE	TRUE
Allowed to access report: Customer Bill Due Dates	FALSE	TRUE	TRUE	TRUE
Allowed to access report: Customer Info by Sale Item Category	FALSE	TRUE	TRUE	TRUE
Allowed to access report: Customers At Multiple Stores	FALSE	TRUE	TRUE	TRUE
Allowed to access report: Drawer Close	TRUE	TRUE	TRUE	TRUE
Allowed to access report: End Of Shift Report	TRUE	TRUE	TRUE	TRUE
Allowed to access report: Instant Rebates by Sale Date	FALSE	TRUE	TRUE	TRUE
Allowed to access report: Inventory Aging	FALSE	TRUE	TRUE	TRUE
Allowed to access report: Inventory Item Details	FALSE	TRUE	TRUE	TRUE
Allowed to access report: Inventory Items By Status	TRUE	TRUE	TRUE	TRUE
Allowed to access report: Inventory Received Details	FALSE	TRUE	TRUE	TRUE
Allowed to access report: Inventory Status Change History	FALSE	TRUE	TRUE	TRUE
Allowed to access report: Inventory Summary	FALSE	TRUE	TRUE	TRUE
Allowed to access report: Inventory Turn	FALSE	TRUE	TRUE	TRUE
Allowed to access report: Item Order History	FALSE	TRUE	TRUE	TRUE
Allowed to access report: Manager Override Sale Items	FALSE	TRUE	TRUE	TRUE
Allowed to access report: MSRP Inventory	FALSE	TRUE	TRUE	TRUE
Allowed to access report: MSRP Sales	FALSE	TRUE	TRUE	TRUE
Allowed to access report: New Phone Sales	FALSE	TRUE	TRUE	TRUE
Allowed to access report: Pending Transfers	FALSE	TRUE	TRUE	TRUE
Allowed to access report: Phone Inventory Details	FALSE	TRUE	TRUE	TRUE
Allowed to access report: Phone Inventory Summary	FALSE	TRUE	TRUE	TRUE
Allowed to access report: Product Catalog	TRUE	TRUE	TRUE	TRUE
Allowed to access report: Profit and Loss	FALSE	TRUE	TRUE	TRUE
Allowed to access report: Rebate Promotions	FALSE	TRUE	TRUE	TRUE
Allowed to access report: Regional Summary	FALSE	TRUE	TRUE	TRUE
Allowed to access report: Sales By Category Details	FALSE	TRUE	TRUE	TRUE
Allowed to access report: Sales By Category Summary	FALSE	TRUE	TRUE	TRUE
Allowed to access report: Sales By Hour Chart	FALSE	TRUE	TRUE	TRUE
Allowed to access report: Sales By Store	FALSE	TRUE	TRUE	TRUE
Allowed to access report: Sales Comparison Chart	FALSE	TRUE	TRUE	TRUE
Allowed to access report: Sales Details	FALSE	TRUE	TRUE	TRUE
Allowed to access report: Sales Revenue Details	FALSE	TRUE	TRUE	TRUE
Allowed to access report: Sales Revenue Summary	FALSE	TRUE	TRUE	TRUE
Allowed to access report: Sales Summary	FALSE	TRUE	TRUE	TRUE
Allowed to access report: Sales Tax Daily Summary	FALSE	TRUE	TRUE	TRUE
Allowed to access report: Sales Tax Details	FALSE	TRUE	TRUE	TRUE
Allowed to access report: Shift	FALSE	TRUE	TRUE	TRUE
Allowed to access report: Simple User Sales Details By Category	FALSE	TRUE	TRUE	TRUE
Allowed to access report: Store Closeout Details	FALSE	TRUE	TRUE	TRUE
Allowed to access report: Store Inventory Transfers	FALSE	TRUE	TRUE	TRUE
Allowed to access report: Store Phone Sales	TRUE	TRUE	TRUE	TRUE
Allowed to access report: Store Sale Commissions	FALSE	TRUE	TRUE	TRUE
Allowed to access report: time clock Report By Store	FALSE	TRUE	TRUE	TRUE
Allowed to access report: time clock Report By User	FALSE	TRUE	TRUE	TRUE
Allowed to access report: User Inventory Sales Summary	FALSE	TRUE	TRUE	TRUE
Allowed to access report: User Sales	FALSE	TRUE	TRUE	TRUE
Allowed to access report: User Sales Commissions	FALSE	TRUE	TRUE	TRUE
Allowed to access report: User Sales Detailed Grid	TRUE	TRUE	TRUE	TRUE
Allowed to access report: User Sales Summary	TRUE	TRUE	TRUE	TRUE
Allowed to access report: User Up-Sale Distribution	FALSE	TRUE	TRUE	TRUE
Allowed to access report: Vault Transaction Details	FALSE	TRUE	TRUE	TRUE
Allowed to configure reports.	FALSE	TRUE	TRUE	TRUE
Allowed to view the mobile website.	FALSE	TRUE	TRUE	TRUE
Allowed to create a sale.	TRUE	TRUE	TRUE	TRUE
Allowed to create promos.	FALSE	TRUE	TRUE	TRUE
Allowed to delete promotions.	FALSE	TRUE	TRUE	TRUE
Allowed to edit a sale.	FALSE	TRUE	TRUE	TRUE
Allowed to edit commissions on a sale.	FALSE	TRUE	TRUE	TRUE
Allowed to edit commissions.	FALSE	TRUE	TRUE	TRUE
Allowed to edit mail-in and instant rebates.	FALSE	TRUE	TRUE	TRUE
Allowed to edit pre-sale messages.	FALSE	TRUE	TRUE	TRUE
Allowed to edit promos.	FALSE	TRUE	TRUE	TRUE
Allowed to modify Qpay product mapping.	FALSE	TRUE	TRUE	TRUE
Allowed to refund an item on a sale.	TRUE	TRUE	TRUE	TRUE
Allowed to view own sales.	TRUE	TRUE	TRUE	TRUE
Allowed to view promo manager.	FALSE	TRUE	TRUE	TRUE
Allowed to view sales from other users.	TRUE	TRUE	TRUE	TRUE
Allowed to view sales stores in other regions.	TRUE	TRUE	FALSE	TRUE
Allowed to void a sale.	TRUE	TRUE	TRUE	TRUE
Satisfies an override.	FALSE	TRUE	FALSE	TRUE
Allowed to create stores.	FALSE	FALSE	FALSE	TRUE
Allowed to delete stores.	FALSE	FALSE	FALSE	TRUE
Allowed to edit stores.	FALSE	TRUE	FALSE	TRUE
Allowed to view stores.	FALSE	TRUE	FALSE	TRUE
Allowed to configure drawers.	FALSE	TRUE	TRUE	TRUE
Allowed to create new users.	FALSE	TRUE	FALSE	TRUE
Allowed to delete users.	FALSE	TRUE	FALSE	TRUE
Allowed to edit other users.	FALSE	TRUE	FALSE	TRUE
Allowed to edit user security settings.	FALSE	FALSE	FALSE	TRUE
Allowed to edit user time clock punches.	FALSE	TRUE	TRUE	TRUE
Allowed to select user's role.	FALSE	TRUE	FALSE	TRUE

New product tagging system

Some items need to show up in specific places on reports and now you can choose tags to let PremierWireless know which columns it should show up in.
New system notification system

Now we can have PremierWireless show a notification at startup. This will be used to show when an update is going to be coming out or to keep users updated when there is a bug that we're aware of.
The sale process now has a Spanish translation.

The sale process now has a Spanish translation. Users have a primary language that they can set inside of the User Management window. Setting this to Spanish will make the sale process Spanish for that user.
Spanish receipts for spanish speaking customers.

Now you can add Spanish receipt messages and choose to print a Spanish receipt.
Q-pay integration is more reliable and now works for more carriers such as MetroPCS.
Added a 'How did you hear about is' field to the customer advanced tab. This can be marked required from the Store Manager.
Modifying the current store's settings does not require you to close and restart PremierWireless anymore.
Built-in remote support with an instant messenger style communication with our PremierWireless support staff.

Previously to get remote support you'd have to call and talk to our support staff and if they needed to view the computer you would have to go to join.Mikogo.com and enter a Mikogo ID. Now you're able to click 'Help' then 'Remote Support' and be directly connected to one of our support technicians. We've integrated Mikogo into PremierWireless so you no longer have to enter a session ID.
Bill Payment Processor Tracking

You're now able to add total of the payments from your bill payment processor reports, such as Qpay or TransFirst. This allows us to show them the 'Daily Closeout Summary' report to compare the PremierWireless total against the total from your bill payment processor.
Added the ability to delete customers.

If you right click on a customer in the Customer Management window, you will now see an option to delete the customer. This is useful for customers that get added on accident, or duplicated.
User Management now loads instantly and has a filter on the users.

The User Management was loading slow for PremierWireless users with hundreds of employees and it was getting difficult to find the correct user because so many were listed. Now the User Management window will load hundreds of users without having to wait and above the user list is a search textbox that will instantly filter the user list.
Connection timeouts will retry up to 3 times before failing.

Some PremierWireless users have received some connection timeouts when internet traffic is heavy. Now PremierWireless will try up to 3 times when a timeout happens. This should reduce the amount of timeouts.
Mobile lines have been added to the customer export
Revenue distribution will now allow you to choose which revenue receiver gets discounts subtracted from.

In revenue distribution there is now a checkbox that lets you pick where discount and instant rebates get subtracted from. When choosing 'Use OTD Price' or 'Out the Door' price PremierWireless will subtract the discount from that amount.

When Use OTD Price is checked, the recipient's portion of the revenue will be calculated prior to subtracting the discounts from the sale price. (E.g. If the recipient is to receive 50% of the revenue, the distribution amount will be 50% of the OTD price rather than 50% of the sale price) OTD Price is the sale price with instant rebates but not including other discounts. The remainder of the discount amount will always be removed from the recipient selected to receive the remaining revenue amount.
Selectable duration for items sold on transfers.

In the product manager, on the transfers tab, you can now select to show the lifetime total sold, amount sold since the beginning of the year, or the amount sold in the last 30 days.
The sale browser can now be sorted.
Auto-Login in the carrier browser now works on some websites.

We've looked at some of the most used websites that people have stored in the carrier browser and made the auto-login work for the most used websites. It does not work for every website because it requires us to know what the name of the username field is.
Barcode scanners that have not been programmed will now work with the 'Scan Multiple Phones' window.

Before only barcode Symbol barcode scanners that have been programmed to send F21 before the scan and F22 after the scan would work with the 'scan multiple phones' window. Now any scanner that acts as a keyboard should work.
Added the ability to print serial number barcodes.

In barcode manager, now there is a button to add a serial number barcode.
Scan audit approval now shows mismatched ESNs correctly

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PremierWireless 1.5 changes - 9/30/2010

On 1/4/2010, We are releasing version 1.5 of PremierWireless. Below are the changes that have been made.

New logo and icon

The title bar now shows the company name and username and if it's a trial license, this is for when multiple copies are open on the same computer.

New product manager

No longer required to create a product per region.
Can set product prices per stores.
Can set revenue distribution per store.
Transfers now shows store stock, on-order and sold.
Easier to view and assign accessories for products.
you're now able to transfer inventory between regions.
Add an image to products.

New product wizard

Walks you thru creating a new product.
Easier process for adding products.

New tender screen

You can now use just the keyboard for tendering a sale.
The receipt selection has been moved from a popup to the tender window.
You can easily reprint the receipt if it doesn't print correctly.

New product selection screen

Quicker instant filter
Add products to favorites for easier access.
Optionally show inactive products.
Optionally show items from all stores.
You can now view only phones, accessories, or services.

Added Authorize.NET credit card payment integration

Process credit card transactions directly in PremierWireless.

Advanced inventory adjustment.

Added an instant filter.

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PremierWireless 1.4.4 Release Changes - 6/18/2010

On Monday 6/21/2010, PremierWireless version 1.4.4 will be released with the following features:

New Features

Added Ability to track ICC-ID numbers

We've added tracking of 19 and 20 digit ICCID numbers which are used on SIM cards
Add ability to print from MEID/ESN Converter

Now you can easily print the results from the MEID/ESN converter.
QPay Integration

Each user is able to add their Qpay user name and password thru user management, then clicking the Qpay button in the top bar will open Qpay. When making a payment it will add the payment to the sale window.
Barcode label templates are now defined in database

Now it's easier for us to add new barcode templates.
Added a barcode template for Avery 5160 labels
Added a filter to advanced inventory
Pending scan audit now shows more info about unmatched phones

1) checks if the phone is in a different store
2) checks if the phone is not the correct stock item
3) shows if the phone was sold.
4) shows it the phone is in the incorrect status
Added ability to add rebate sources

We've added the ability to add rebate sources, you just type the name into the dropdown box, which is similar to the way you add revenue distribution recipients.
Added an ESN search to rebate tracker

Added the ability to search for a rebate using the ESN of the phone.
Added the ability to remove phones from the multiple ESN input window.

In the multiple ESN window you can now remove and ESN by right-clicking on it.
Added the ESN column to 'Inventory Received Details' report
Added 'Add Multiple' to used phones

Now you can add multiple used phones at once, just click the Add Multiple button from the used phone window.
New activation Phone numbers now prints on the receipt
Choosing 'Other' in used phones will ask for the model of phone

Since some phones are not listed in used phone models, we've added a prompt for the type of phone. The phone model will be added to the list within a couple days.
New Report: Phone Inventory Details

Added a report that lists each phone that is in inventory for a specific day and lists each phone individually
New Report: Vault Transaction Detail Report

Added a report to give a detailed view of the vault transactions.
New Report: Item Commissions

Bug Fixes

ESN Search now accepts a barcode scan
ESN Search doesn't work correctly with IMEI numbers
Fixed issue where choosing 2 copies only prints 1
Reduced memory usage by removing live search from customers
Fixed receiving order items getting out of sync with actual count.
Fix resizing the inventory manager form

During resize some controls got hidden behind other controls
Added a length requirement to the last 4 digits of credit card on Orders

Before it allowed less than 4 characters to be saved
Changed advanced inventory screen to use a DataGridView instead of an XPtable

The advanced inventory screen grid would sometimes act goofy, this is because of the XPtable, it has been changed it to a DataGridView
Fixed count values reordering in Advanced Inventory

Before when you sort the columns, the inventory and count columns would stay in the same order and therefore are no longer be lined up with the correct item.
Fixed adding new recipients in revenue distribution
Fixed sale items get saved twice

This was happening when the user would open more then one Tender form, now they can only open one.
Adding phones to inventory no longer checks the ESN against inactive phones

This will allow you to inactivate phones then add another phone with the same ESN
Fixed issue where sometimes the incorrect phone was being transferred
Removed inactive users from user dropdown includes inactive users
Changed all the times in the database to UTC time, changed PW to correctly show the times in the time zone you're in
Fixed exchanges to show inventory history correctly
Fixed sorting of the orders grid

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PremierWireless 1.4.3 Release Changes - 5/28/2010

On June 1st 2010, Version 1.4.3 of PremierWireless will be released. Below are a list of changes to version 1.4.3.

Features

Users can change their passwords and edit their email and account information

Now all users can access the user management screen, when a user is not an administrator then they only will see themselves.

Added keyboard shortcuts for common things

We have added keyboard shortcuts for common things such as opening the sale window.
F2 - New Customer Sale
F3 - Existing Customer Sale
F4 - Cash Sale
F5 - MEID Converter
F6 - Carrier Browser
F9 - Search by phone number/ESN search

Optionally refunds can require manager approval

When a CSR refunds an item the managers approval window will pop up, you can enable/disable this in store management.

Sales tax can be charged at city or state only per item

Because the city of phoenix is now charging sales tax on the pop but it is still not taxable on the state level we added a way to charge just city sales tax per item.

Added more "[item] has changed, do you want to save?" messages

Before, if you made changes to a user, for example, and selected a new user or closed the window without saving, it doesn't warn you of any loss of information. Now it'll ask for stores, users, and used phones will ask if you want to save first.

'Not In Stock' messages are now more descriptive.

Before the user would get a "Not in Stock" message when there's no inventory in stock
Changed messages to be clearer when
A) no items are in inventory
B) the ESN doesn't match a phone in inventory
C) the phone that matches the ESN is at a different store
D) the phone that matches the ESN is sold already
E) the phone that matches the ESN is in a different status
F) the ESN matches a different phone model

Automatic software update check while PremierWireless is running

Sometimes PremierWireless is left open overnight, if we do a update it might cause major issues, so we've added a check for an update.

Bug Fixes

Advanced inventory adjustment now defaults to current store instead of selected store when opened from inventory manager
Void, exchange, and refund buttons now disabled correctly
Fixed description is not showing after loading a saved audit issue
Removed ability to add items to closed orders
In promotion manager when you create a new promotion the item is now automatically selected

Before, you clicked on the New button and select an item from the Product Selection screen, it adds the item to the list but doesn't select it, now it'll be selected

Add a limiter to the error emails sent during a sync
Item cost is getting applied correctly during advanced inventory audit
You can now access the shipping address manager thru the tools menu
Fixed an issue that allows for duplicate UPCs to be entered
Now canceling the variable price window during a sale will not add the item to the cart
Fixed issue where used phones were not being added back into inventory after refund and exchange
Carrier browser settings are now less confusing
Fixed the multiple exchange credit in region error
Fixed the adding a used phone to cart twice issue
Fixed a rounding issue in revenue distribution
Fixed selected region being erased when using region editor from store management
Fixed revenue distribution not saving when modifying the amounts.
Fixed multiple bugs in the new user wizard
Fixed multiple bugs in user management
Fixed multiple bugs with the timeclock
Fixed multiple bugs in vendor management
Fixed multiple bugs in order management
Fixed multiple bugs in shipping address manager

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PremierWireless Version 1.4.2 Release Changes - 5/14/2010

Sunday, May 17^th 2010 a new version of PremierWireless, version 1.4.2 will be released.

New Features

Notes on invoices

At time of sale, a user can add a note to the sale. This note will be printed on the receipt.
Added a reason for discounts

Now there's an option in the store manager to require a reason for discounts. The user can choose from a list of reasons or enter their own reason.
Added support for 16 digit IMEISV numbers

Before PremierWireless supported 15 digit IMEI numbers, we've added support for 16 digit IMEI numbers. These are for GSM phones such as Boost or T-Mobile
Modified receiving of items from orders to eliminate duplicates

When receiving items in an order you no longer need to click save, it will add them instantly and now there’s a button at the right hand side of each order item, this button will let you see all the items that have been received in the order and you can remove them from inventory if needed.

Bug Fixes

Added a license expired message

Added better message for expired software licenses, before PremierWireless just wouldn't let the user login, not it notifies the user that the license has expired.
Fixed the "Carriers" toolbar button

Before if no carriers were configured for the carrier browser, the store the icon would still be displayed until it was clicked on for the first time, now it will not show when no carriers are configured.
Inventory Editor and Used Phone Editor now correctly handles ESN\MEID changes
Sorting used phone now correctly moves colors and phone images

Before when sorting the used phone window the list of phones would sort the items in the list but the row colors wouldn't move so the colors were inaccurate. Now the row colors move correctly.
Fixed saving of revenue distribution
Warn user when distributing revenue more than 100% of cost.

Now there's a warning when you distribute more then 100% of the cost of an item but it will still let you do it
Added check for closed shifts

Sometimes a user will leave PremierWireless open overnight and their shifts get automatically get closed but before PremierWireless wasn’t notified of the shift closing. PremierWireless now will verify the shift isn’t closed.
Various other minor fixes

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PremierWireless Version 1.4.1 Release Changes - 5/7/2010

PremierWireless Release 1.4.1 5/10/2010

--Features --

Exchange Reason / Notes

Icon cleanup completed

Add phone to cart using ESN only

Ability to turn off receipts

Option to turn on or off RAW ribbon receipts

-- Bug Fixes --

Sped up accessory lookup when adding items to the cart

Fixed some New User wizard issues

Fixed right-click context menu refund/exchange on sale item

The feature request window now defaults to report type

Made it clearer on how to add new receipt messages.

Removed Exchange Credit from product selection screen and price lookup.

Removed "Used Phone Sale” and "Used Phone Purchase" from the Inventory Manager and Price Lookup and Advanced Inventory Adjustment

Cancelling a "Used Phone Sale” still added the used phone into inventory, this has been fixed

Fixed the "Promo" button in the price Lookup panel

Added the shipping address back into Orders, stores now get automatically added to the list

The right-click context menu in order management now does the action for the row under the mouse cursor rather then the selected row

Fixed Order Management filter to be more accurate.

Clicking No to the open shift warning would still open the Login window, this has been fixed.

Inventory Manager status is defaulted to General

In the inventory item history it now shows exchanges.

Fixed stock item UPC duplication issue

Fixed Advanced Inventory Adjustment for same-time modifications to inventory.

Exchanges and refunds could be started with no items selected, It wouldn't do anything, but now you can't start it without something selected.

Added timeout to End of Shift Report, before it would hang sometimes.

Added store check to phone transfers

Updating dates in the customer info window now correctly enables Save buttons

Double-clicking on an item in store items now uses same 'Inventory Editor' window as the context menu edit option, this is the more detailed edit inventory window.

Removed the ability to refund the exchange credit.

ESN/MEID Search now correctly shows results MEIDs or ESNs entered in HEX.

Phone numbers for cash sale now show on Sale Lookup correctly.

In Barcode Manager the right-click delete option removes the row clicked on, rather then the selected row.

Some visual fixes for lower resolutions.

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PremierWireless Version 1.4.0 Release Changes - 4/21/2010

ESN Search within used phone management.

Now you can type or scan an ESN to search for an ESN in the Used Phone Management window.

Document Management

You’ll be able to add documents in an HTML format to the documents menu. This is where you can save things like flashing disclaimers, or store policy documents.

Refund multiple items at once

Now you’re able to refund multiple items at once by clicking the check box next to each item in the sale lookup window, and clicking refund checked

Exchanges

PremierWireless now has support for exchanges. When viewing a sale, if you click the checkbox next to the items to be exchanged, then click exchanges checked, you will be shown the sale window where you can choose which items to exchange for. In the store manager you’re able to configure if you want cash back to be allowed for exchanges.

Ability to attach a phone number to a phone at time of sale then search on that phone.

Now you’re able to add the phone number to the phone when selling it. This make it easier to find the sales related to the phone number. When you select a customer it will add the phone number to the list of the customer’s cell numbers. In the store manager you’re able to make the phone number required for any phone sales.

Improved speed when creating and viewing orders

Better support for lower screen resolutions

Many of the windows have been modified to work better at 800x600 resolutions. When PremierWireless smaller then 800x600 the toolbar at the top will shrink to give more room to work in.

Time Clock

In store manager, you’re able to enable the employee timeclock. The employee timeclock is a simple, clock in, clock out system for tracking what time an employee gets to work and leaves.

When the timeclock is enabled you will see a clock-in\out option when you click the timeclock button. The timeclock is different then shifts in PremierWireless, shifts are tied to a station and store, clock in and clock out can be done from any store.

Ability to delete orders

Now you can remove orders that were entered on accident. To delete an order, right click on the order and select delete.

Order Summary can now be previewed without printing

Ability to add receipt messages to ribbon receipts

Before you could add receipt messages to the full-page receipt. Now, you can make each message either display on the full-page receipt, ribbon receipt, or both.

Improved support for receipt printers

Some receipt printers wouldn’t work correctly when using Windows Vista or higher, these have been fixed.

Minor Visual improvements

Icons, fonts and buttons have been unified.

Improved ESN handling

ESN, IMEIDs, and MEIDs are now handled correctly.

Many bug fixes

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